HELP/FAQ’s

Are Car Cameras/Dashcams Legal in The UK?

In Car Cameras or Dashcams are most certainly legal in the UK provided they are installed correctly.  In fact with the growing rise in fraudulent insurance claims over the years insurance companies are leaning towards there use more than ever. We feel here at idashcam.co.uk that they will soon become a necessity rather than a luxury for the few in years to come.

What are my Payment Choices?

We currently accept all major credit and debit cards.  For even more security and peace of mind you can pay through Paypal one of the most secure payment gateways in the world.

How do I Navigate the Site and Shop Online?

To navigate this website, simply click on a product you might be interested in. You can also click on different categories. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You’ll notice that anytime you scroll over something that is a link, your mouse cursor will become a “hand”. Whereas scrolling over anything that is NOT a link will leave your cursor as an “arrow”. You may also type a keyword into the SEARCH box to quickly find a specific product. Once you have found the product you like simply “Add to Cart” fill in you details and you will receive a confirmation email of your order. If you have any trouble locating a product, feel free to contact customer service for assistance.

When Will My Item Be Shipped?

Items ordered before 3pm will generally be shipped the same day.  Orders usually take 2-3  days to arrive on your doorstep.  We do offer a next day service should you be in a hurry to receive your in car camera kit.  Please contact us for further details and pricing.

How do I change quantities or cancel an item in my order?

Click the “My Account / Order Status” link at the top right hand side of our site to view orders you have placed. Then click the “Change quantities / cancel orders” link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.

What Guarantees do You Offer?

All our products come with a manufacturers 12 month warranty.

I Need to Purchase More Than One Camera. Do You Offer Discounts?

Yes of course we do!  Apply the Coupon Code “Multiple” at the point of checkout.  Please note the “Multiple” Coupon Code is for a maximum of two cameras. For extra discounts on more than two cameras please contact us here.

How do I Use a Coupon?

After adding items to your cart, click the “View Cart” link at the top of this site to view your cart. At the bottom of the shopping cart you’ll see a box where you may enter your coupon code.

How do I Return My Product?

Please click here for more information on returning an item.